Privacy Policy
Effective date: September 15, 2026
Lucky Lens Entertainment LLC respects your privacy. This notice explains what information we collect through our website, why we use it and the choices available to you.
Information We Collect
When you request availability, contact us or place a reservation, we may collect your name, email address, phone number, event address, event date and time, selected products or services, booking details, payment status and messages you send us. Our website may also collect basic technical information such as your IP address, browser type, device information and cookies needed for the website and booking system to work.
How We Use Information
We use information to answer questions, check service areas and availability, prepare and manage reservations, deliver and collect rental equipment, provide photography or videography services, process payments, prevent fraud, maintain business records and improve our services. We may send promotional emails only when you have agreed to receive them. You may unsubscribe at any time.
How Information Is Shared
We do not sell your personal information. We may share information with trusted service providers that help us operate the website, booking system, communications, payments and business records. These providers may include Booking Online Ltd / Bouncy Castle Network and the payment provider selected during checkout. We may also disclose information when required by law, to protect our rights or safety, or in connection with an insurance claim or business transaction.
Cookies and Website Technology
Our website uses cookies and similar technology required for shopping-cart, booking, security and website-performance functions. Your browser may allow you to block or delete cookies, but parts of the booking system may not work correctly afterward.
Data Retention and Security
We keep personal information only as long as reasonably necessary for reservations, customer service, legal, tax, insurance and recordkeeping purposes. We use reasonable safeguards to protect information, but no online system can guarantee absolute security.
Your Choices
You may ask to review, correct or delete personal information we hold about you, subject to records we must keep for legal, tax, insurance or fraud-prevention purposes. You may opt out of promotional emails by using the unsubscribe option in an email or by contacting us.
Children’s Privacy
Our website and online booking system are intended for adults arranging events. We do not knowingly request personal information directly from children.
Contact Us
For privacy questions or requests, contact Lucky Lens Entertainment LLC at info@luckylensentllc.com or 901-335-1296.
We may update this notice when our services or legal requirements change. The effective date above identifies the current version.